Data Privacy

CDR Legal

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section “Note on the controller” in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you may withdraw that consent at any time for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this and other questions on data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be statistically evaluated. This is done primarily using analytics programmes.

You will find detailed information on these analytics programmes in the following privacy policy.

2. Hosting

We host the contents of our website with the following provider:

Cloudflare

The provider is Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare operates a globally distributed content delivery network (CDN). When you visit our website, personal data is processed on Cloudflare servers for purposes including provision, security, and optimization of our website. This may include IP addresses and technical access data being recorded in log files.

For details, please see Cloudflare’s privacy policy: https://www.cloudflare.com/de-de/privacypolicy/.

Cloudflare is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable and secure presentation of our website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. for device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Note on the controller

The controller responsible for data processing on this website is:

CDR Legal Rechtsanwalts GmbH
Klepperstraße 19
83026 Rosenheim (Upper Bavaria)

Phone: +49 (0)8031 7968029
Email: info@cdr-legal.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, erasure will take place after those grounds cease to apply.

General information on the legal bases for data processing on this website

Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of data are processed pursuant to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), processing additionally takes place on the basis of § 25(1) TTDSG. Consent may be withdrawn at any time. Where your data is required for contract performance or pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. The applicable legal bases in each individual case are explained in the following sections of this privacy policy.

Note on data transfers to third countries that are not safe under data protection law and transfers to US companies that are not DPF certified

Among other things, we use tools from companies based in third countries that are not safe under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that in third countries that are not safe under data protection law, a level of data protection comparable to that in the EU cannot be guaranteed.

We point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. A transfer of data to the USA is therefore permissible where the recipient holds certification under the “EU-US Data Privacy Framework” (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only disclose personal data to external parties where this is necessary for contract performance, where we are legally obliged to do so (e.g. disclosure of data to tax authorities), where we have a legitimate interest in disclosure pursuant to Art. 6(1)(f) GDPR, or where another legal basis permits disclosure. When using processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of processing carried out until withdrawal remains unaffected by the withdrawal.

Right to object to collection in special cases and to direct marketing (Art. 21 GDPR)

WHERE DATA IS PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASE ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or for contract performance handed over to you or to a third party in a commonly used, machine-readable format. If you request direct transfer of the data to another controller, this will only be done where technically feasible.

Information, rectification and erasure

Within the framework of applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of processing, and where applicable a right to rectification or erasure of this data. You may contact us at any time regarding this and other questions on personal data.

Right to restriction of processing

You have the right to request restriction of processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review you have the right to request restriction of processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may request restriction of processing instead of erasure.
  • If we no longer need your personal data but you need it for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing instead of erasure.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request restriction of processing of your personal data.

Where you have restricted processing of your personal data, this data may – apart from storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called “cookies”. Cookies are small data packets and do not cause harm on your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your end device until you delete them yourself or automatic deletion occurs through your web browser.

Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for payment services).

Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or displaying videos). Other cookies may be used to evaluate user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you request (e.g. for the shopping cart function), or to optimize the website (e.g. cookies for measuring web audiences) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of that consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent may be withdrawn at any time.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

You can find which cookies and services are used on this website in this privacy policy.

Cookie settings (consent banner)

We use the consent solution “Really Simple Cookie Solution” (RSCS, open-source component) on this website to obtain your consent to the use of non-essential cookies and comparable technologies and to honour your choices.

The consent software is delivered entirely from our website (first-party); no connection is made to servers of an external consent provider. Your selected categories (e.g. statistics, marketing, functional) are stored in a cookie in your browser (name: cookiePreferences, retention period three months) so that the banner does not need to appear again on a return visit and embedded content can be loaded in accordance with your choice. You can change or withdraw your selection at any time via the “Cookie settings” link in the footer.

The legal basis for storing your choice (technically necessary): Art. 6(1)(c) GDPR. For the optional use of measurement and marketing tags (Google Tag Manager, container GTM-WT6B7N7), the legal basis is Art. 6(1)(a) GDPR in conjunction with § 25(1) TTDSG; consent may be withdrawn at any time.

The data in the consent cookie remains stored until you delete the cookie in your browser or the retention period expires. Mandatory statutory retention obligations remain unaffected.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose server log files must be recorded.

Contact form

If you send us enquiries via the contact form, the details from the enquiry form including the contact data you provide there will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR where your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.

The data you enter in the contact form remains with us until you request erasure, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR where your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.

The data you send to us via contact enquiries remains with us until you request erasure, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Calendly

On our website you have the option of scheduling appointments with us. We use the tool “Calendly” for appointment booking. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter “Calendly”).

For appointment booking you enter the requested data and your preferred appointment in the form provided. The data entered is used for planning, conducting and, where applicable, follow-up of the appointment. Appointment data is stored for us on Calendly’s servers; you can view their privacy policy here: https://calendly.com/privacy.

The data you enter remains with us until you request erasure, withdraw your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in straightforward appointment scheduling with interested parties and clients. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://calendly.com/pages/dpa.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

Zoho CRM

We use Zoho CRM on this website. The provider is Zoho Corporation Pvt. Ltd., Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter “Zoho CRM”).

Zoho CRM enables us, among other things, to manage existing and potential customers and customer contacts and to organize sales and communication processes. Using the CRM system also enables us to analyse and optimize our customer-related processes. Customer data is stored on Zoho CRM servers. Details on the features of Zoho CRM can be found here: https://www.zoho.com/de/crm/help/getting-started/key-features.html.

Zoho CRM is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in efficient customer management and customer communication. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

The transfer of data to third countries outside the European Union is based on the EU Commission’s standard contractual clauses.

For details, please see the privacy policy of Zoho CRM: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

5. Analytics tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that helps us integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or carry out independent analyses. It serves solely to manage and deploy the tools integrated through it. However, Google Tag Manager does capture your IP address, which may also be transferred to Google’s parent company in the United States.

Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

The company holds certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, time spent, operating systems used, and user origin. This data is assigned to the respective end device of the user. Assignment to a user ID does not take place.

Furthermore, with Google Analytics we can, among other things, record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the data sets collected and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). Information collected by Google about use of this website is usually transferred to a Google server in the USA and stored there.

Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent may be withdrawn at any time.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company holds certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

IP anonymisation

Google Analytics IP anonymisation is activated. As a result, your IP address is truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before transfer to the USA. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet use to the website operator. The IP address transmitted by your browser within Google Analytics is not merged with other Google data.

Browser plug-in

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data processing agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and agree to receive the newsletter. No other data is collected, or only on a voluntary basis. We use newsletter service providers to handle newsletters, as described below.

Brevo

This website uses Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Brevo is a service that can be used, among other things, to organise and analyse newsletter distribution. The data you enter for the purpose of subscribing to the newsletter is stored on Sendinblue GmbH servers in Germany.

Data analysis by Brevo

With Brevo we can analyse our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. In this way we can determine, among other things, which links were clicked particularly often.

We can also see whether certain predefined actions were carried out after opening/clicking (conversion rate). For example, we can see whether you made a purchase after clicking the newsletter.

Brevo also enables us to segment newsletter recipients by various categories (“clustering”). For example, newsletter recipients can be segmented by age, gender, or place of residence. In this way newsletters can be better tailored to the respective target groups.

If you do not want analysis by Brevo, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.

Detailed information on the features of Brevo can be found at the following link: https://www.brevo.com/de/newsletter-software/.

Legal basis

Data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. The lawfulness of processing already carried out remains unaffected by withdrawal.

Storage period

The data you provide to us for newsletter subscription is stored by us or the newsletter service provider until you unsubscribe from the newsletter and is deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist where this is necessary to prevent future mailings. Data on the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not time-limited. You may object to storage where your interests override our legitimate interest.

Further details can be found in Brevo’s privacy provisions at: https://www.brevo.com/de/datenschutz-uebersicht/ sowie https://www.brevo.com/de/legal/privacypolicy/.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

Zoho Campaigns

This website uses Zoho Campaigns to send newsletters. The provider is Zoho Corporation Pvt. Ltd., Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter “Zoho Campaigns”).

Zoho Campaigns is a service that can be used, among other things, to organise and analyse newsletter distribution. The data you enter for the purpose of subscribing to the newsletter is stored on Zoho Campaigns servers.

Data analysis by Zoho Campaigns

With Zoho Campaigns we can analyse our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. In this way we can determine, among other things, which links were clicked particularly often.

We can also see whether certain predefined actions were carried out after opening / clicking (conversion rate). For example, we can see whether you made a purchase after clicking the newsletter. If you do not want analysis by Zoho Campaigns, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose. Zoho Campaigns also enables us to segment newsletter recipients by various categories (“clustering”). For example, newsletter recipients can be segmented by age, gender, or place of residence. In this way newsletters can be better tailored to the respective target groups. If you do not want analysis by Zoho Campaigns, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.

Detailed information on the features of Zoho Campaigns can be found at the following link: https://www.zoho.com/campaigns/features.html.

The privacy policy of Zoho Campaigns can be found at: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Legal basis

Data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time with effect for the future.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.zoho.com/privacy.html.

Storage period

The data you provide to us for newsletter subscription is stored by us or the newsletter service provider until you unsubscribe from the newsletter and is deleted from the newsletter distribution list after you unsubscribe or when the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the framework of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist where this is necessary to prevent future mailings. Data on the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not time-limited. You may object to storage where your interests override our legitimate interest.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

7. Plugins and tools

YouTube

This website embeds videos from YouTube. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages on which YouTube is embedded, a connection to YouTube servers is established. The YouTube server is informed which of our pages you have visited.

Furthermore, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve usability, and prevent fraud attempts.

If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Further information on how user data is handled can be found in the YouTube privacy policy at: https://policies.google.com/privacy?hl=de.

The company holds certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Zapier

We have integrated Zapier on this website. The provider is Zapier Inc., Market St. #62411, San Francisco, CA 94104-5401, USA (hereinafter Zapier).

Zapier enables us to link and synchronise various functionalities, databases, and tools with our website. For example, content we publish on our website can be automatically distributed on our social media channels, or content from marketing and analytics tools can be exported. Depending on the functionality, Zapier may also collect various personal data.

Zapier is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective integration of the tools used. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://zapier.com/tos.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

8. eCommerce and payment providers

Processing of customer and contract data

We collect, process and use personal customer and contract data for the establishment, content and amendment of our contractual relationships. We collect, process and use personal data concerning use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.

Customer data collected is deleted after completion of the order or termination of the business relationship and expiry of any statutory retention periods. Statutory retention periods remain unaffected.

9. Audio and video conferences

Data processing

We use online conference tools, among others, to communicate with our clients. The tools we use in detail are listed below. When you communicate with us by video or audio conference via the internet, your personal data is collected and processed by us and the provider of the respective conference tool.

The conference tools capture all data that you provide/use to use the tools (email address and/or your telephone number). The conference tools also process the duration of the conference, start and end (time) of participation, number of participants, and other “context information” in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

Where content is exchanged, uploaded or otherwise provided within the tool, it is also stored on the tool providers’ servers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and legal bases

Conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our clients (Art. 6(1)(b) GDPR). Furthermore, use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, use of the relevant tools is based on that consent; consent may be withdrawn at any time with effect for the future.

Storage period

Data collected directly by us via the video and conference tools is deleted from our systems as soon as you request erasure, withdraw your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over the storage period of your data stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy: https://explore.zoom.us/de/privacy/.

The transfer of data to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://explore.zoom.us/de/privacy/.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.